We must have a credit card number from you to hold your reservation, but do not charge it in advance.
Cancellations and changes made 24+ hours prior to your trip are penalty free or fully refundable depending if you paid in advance or not.
We reserve the right to charge 50% of the cost of your trip cost to your card if you cancel within the 24 hours before your scheduled departure time.
For no call and no shows we charge 100% of the trip cost to your card.
If the number of people joining us changes, please let us know. If you arrive with fewer people than you are scheduled for, we reserve the right to charge you for the missing participants, just as though they are no shows. We try to be flexible, but advance notice is always appreciated.
Please note that weather changes very quickly in this area. Do not plan to cancel your trip based on weather forecasts. We will cancel trips if there is extreme lightning storms, extreme winds or snow, but not for rain, clouds or unseasonably cold temperatures. At times, we can be flexible for weather requests but not always. Please understand that you will enjoy your tour regardless of weather conditions. Bring a warm sweater, fleece, or a raincoat if there is any question about the possibility of cold or rain.